Cancellation policy

Subscription Cancellation Policy

When you subscribe, your selected coffee will be automatically ordered and charged at the frequency you choose until you cancel.

You can manage, skip, pause, or cancel your subscription through your customer account before the next order is processed. Changes made after an order has been processed will apply to the following order.

Subscription prices, discounts, shipping charges, and taxes may change. We’ll provide notice of material price changes when required. If a payment fails, your subscription may be paused or canceled until payment details are updated.

You can cancel your subscription at any time. Cancellation stops future recurring orders and charges. If your next order has already been processed, the cancellation will take effect after that order and apply to the following scheduled order.

Subscription orders are subject to our shipping, return, refund, and privacy policies. To request help with your subscription, contact us at support@kilancoffee.com.